AI Readiness & Microsoft 365 Support | ESS
Frontier Suite Readiness
60-minute AI Readiness Review
The AI economy is moving forward. Is your business ready?
As AI investment transforms industries and regional economies, outdated technology, disconnected systems, and unprepared teams could be holding your organization back. ESS helps you find the gaps and build a practical plan to close them.
Apply first. Then choose a meeting time. Start with a technology readiness conversation. No license purchase or migration commitment required.
Sample readiness snapshotRegional manufacturer · 600 users
Illustrative example
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Technology stack & integrationFour disconnected systems in order-to-cashGap
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Workforce productivity & AI adoptionAI licenses assigned, 31% weekly activeGap
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Security & AI governance12 agents in use, 5 with no named ownerRisk
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Licensing & technology investmentOverlapping add-ons ahead of renewalReview
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Modernization prioritiesThree quick wins identifiedReady
Microsoft Solutions Partner for Modern Work. View our Microsoft partner profile.
24/7 supportReal help, around the clock, after you go live
Microsoft MVP-ledExpert guidance, not a generic reseller track
No purchase requiredStart with a conversation, not a license order
Support scope, hours, and service levels are confirmed during qualification.
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The hidden cost of falling behind
Your business may be growing. Is your technology keeping up?
Technology gaps rarely show up as one big failure. They show up as lost hours, slow decisions, AI tools nobody uses, and agents nobody owns. Each one looks small. Together they decide how fast your organization can move when the market around it changes.
The harder truth
Time saved by AI often never shows up in results.
In one government pilot of 1,000 AI licenses, 72% of users were satisfied, yet evaluators found no robust evidence that the time saved became higher productivity. Buying AI is easy. Turning it into measurable output takes systems, training, and governance.
Source: UK Department for Business and Trade Microsoft 365 Copilot evaluation, August 2025.What the evidence says
AI pays off when the groundwork is done.
Independent trials show what an average organization gets from AI tools on their own. Well-run rollouts show what is possible with preparation. Readiness is what separates the two.
These are Microsoft 365 Copilot component and customer-program findings. They are not measured Microsoft 365 E7 bundle outcomes and not ESS client results. Results are not guaranteed and depend on implementation, adoption, organization, and measurement method.
UK cross-government trial ↗DWP evaluation ↗Forrester study (Microsoft-commissioned) ↗Lloyds announcement ↗
Four paths based on where you stand
The right next step depends on what you already own.
Some organizations need to fix adoption first. Others need control over AI agents already running. For organizations on E5 with Copilot in daily use, Microsoft 365 E7 may be the strongest integrated option. ESS helps you find out which applies instead of recommending a blanket upgrade.
AI Readiness Review
Your first step
60 minute working session
Five areas reviewed with an ESS specialist
No purchase required Start hereMake existing AI licenses pay off
Microsoft 365 Copilot list price
$30 / user / month
Review actual usage before adding more seats
Copilot Academy + measurement Ask ESS about this pathMicrosoft Agent 365
Standalone list price
$15 / user / month
Inventory, observe, and control AI agents
Agents already in use Ask ESS about this pathMicrosoft 365 E7
List price
$99 / user / month
$117 separately · save $18 monthly
Business case first. Then the license.
Modernize with a business case, not a bigger software bill.
The right licensing decision depends on what your organization already owns, what people actually use, and which capabilities you need next. Here is how the Frontier Suite price looks from three starting points.
From E5 · $60+$39 / user / monthAdds Copilot, Agent 365, and Entra Suite. Worth it only if people will use them.
From E5 + Copilot · $90+$9 / user / monthAdds Agent 365 governance and Entra Suite identity controls.
Vs. buying separately · $117Save $18 / user / monthE5 $60 + Copilot $30 + Agent 365 $15 + Entra Suite $12.
- Current license and usage review
- Copilot active-use check
- AI agent inventory and ownership check
- Contract and renewal timing review
- Current offer and eligibility review
- Written quote with renewal and service terms
Then make the investment pay off.
Pair any license decision with ESS adoption support, Copilot Academy cohorts, and usage measurement, so licenses turn into daily habits your leaders can see.
Illustrative US commercial list prices, checked November 15, 2026, per user/month with an annual commitment: Microsoft 365 E5 $60; Microsoft 365 Copilot $30; Microsoft Agent 365 $15; Microsoft Entra Suite $12; Microsoft 365 E7 $99. The $117 standalone comparison uses these list prices; your agreements and prerequisites may differ. Agent consumption, implementation, training, and ESS support are separately scoped. Final pricing and eligibility are confirmed in your written ESS quote.
Check before you upgrade
On E5 with Copilot? E7 is a $9 step at list price.
For organizations already paying list price for E5 and Copilot, Frontier Suite adds Agent 365 and Entra Suite for $9 more per user/month. The decision depends on whether your organization needs and will use those capabilities.
You likely benefit ifMost licensed users open Copilot every week, AI agents are already running in Copilot Studio or third-party tools, and security or compliance teams need one registry, identity model, and audit trail for them.
Wait ifCopilot use is still low or agents are not yet in production. Fix adoption first. ESS will tell you if that is the better move.
Illustrative US list prices. Final ESS quotes confirm current Microsoft pricing, licensing prerequisites, promotions, contract terms, and any agent consumption, implementation, training, or support costs.
Microsoft 365 licensing for your team
Need the right Business plan first?
AI readiness can start with the Microsoft 365 foundation you already need. Compare Business options, discuss migration or security improvements, and add the support your environment needs.
Business Basic
Business email, cloud storage, and web and mobile productivity apps.
Ask about Basic ↗Business Standard
Desktop productivity apps alongside business email and cloud services.
Ask about Standard ↗Business Premium
Business Standard capabilities with stronger identity protection and device management.
Ask about Premium ↗Business plans support up to 300 users. Teams availability, exact features, support coverage, and pricing depend on your selected SKU and written ESS quote.
Our approach
Understand the gaps. Build the roadmap. Move forward with confidence.
We do not start with a license order. First we find out what you have, what is working, and what needs attention.
Readiness review
Understand your current environment, business priorities, adoption challenges, and security considerations.
Highest-value opportunities
Identify productivity improvements, workflow modernization, governance needs, and licensing optimization.
Deploy what fits
Recommend and deploy suitable Microsoft capabilities through an agreed technical and commercial scope.
Adoption and 24/7 support
Employee enablement, operational governance, usage measurement, and support that continues after launch.
How the AI Readiness Review works
Apply first. Then book your conversation.
Complete the short request so an ESS specialist can confirm your priorities and arrange the conversation. In one focused session, we look at five areas of your environment and identify where your current systems may be limiting your next stage of growth.
- Technology stack & integration. Where disconnected tools create friction.
- Workforce productivity & AI adoption. Repetitive workflows and real AI usage.
- Security & governance. Identity, data protection, and AI agent oversight.
- Licensing & technology investment. Overlap, renewal timing, and license fit.
- Modernization priorities. Quick wins and where to go deeper.
Initial consultation only. A complete technical audit, implementation plan, or formal security assessment requires a separately agreed scope.
Working with ESS
More than licenses. A partner for the technology behind your growth.
The value of enterprise AI depends on how well it fits your organization, how well employees adopt it, and whether the systems underneath can support it. ESS brings all of it into one practical plan.
Direct expert access
Sessions are led by Microsoft MVPs and certified trainers, not handed off to a generic reseller track.
Recommendations that fit
We evaluate operational needs and existing investments before recommending any new technology.
Security and AI control
Identity, permissions, information protection, and AI agent oversight are part of every plan.
Help that never clocks out
24/7 support options are scoped to your Microsoft environment, with contact routes and escalation agreed in writing.
Microsoft-aligned Modern Work capability. ESS connects readiness, licensing, adoption, governance, and 24/7 support.
“I’ve worked with ESS for years for my Microsoft Business Standard products and assistance and will work with no other.”Sid Worley, published ESS customer review
Find your starting point
Start with the problem you feel most.
Every review covers all five areas. Tell us which problem costs you most today and we will start there.
Outdated systems
Not sure where to start?Start the AI Readiness Review →
Tools that do not talk to each other
Legacy systems and disconnected apps slow every handoff and make new capabilities harder to adopt.
Ask about this path → AI adoptionAI licenses nobody uses
You may already pay for AI. Without workflows, training, and measurement, most of that value sits unused.
Ask about this path → Security & governanceAI agents nobody owns
Agents are appearing across teams. Few organizations can say how many exist, who owns them, or how to switch them off.
Ask about this path → Licensing & costPaying twice for the same thing
Overlapping subscriptions and add-ons raise costs and complicate every renewal conversation.
Ask about this path →The technology behind the transformation · Microsoft 365 E7
One connected foundation for a more intelligent enterprise.
For organizations ready to move beyond isolated AI tools, Frontier Suite brings productivity, AI assistance, identity, security, and AI agent governance together in one license, so you manage one foundation instead of five separate investments.
Your enterprise foundation
Advanced productivity, collaboration, security, and compliance with Defender, Intune, and Purview.
Ask ESS about E5Intelligence in everyday work
AI assistance across Word, Excel, PowerPoint, Outlook, and Teams for documents, meetings, and messages.
Ask ESS about CopilotVisibility and control for AI agents
Inventory, observe, manage, and secure agents as AI-enabled operations expand across teams.
Ask ESS about Agent 365Secure identity and access
Identity governance and secure access that keep people and agents inside the right boundaries.
Ask ESS about Entra SuiteContext across your work
A shared intelligence layer that grounds AI in permitted work signals across Microsoft 365.
Ask ESS about Work IQ
The right solution depends on where you stand today.
Some businesses need to improve Copilot adoption first. Others need stronger governance for agents already operating. For organizations using E5 and Copilot extensively, E7 may be a compelling integrated option.
Find out whether Frontier Suite fits →ESS AI governance webinar series
See how leaders get AI governance right.
Watch the ESS governance session on the identity, information, and oversight questions to address before expanding AI. Bring your organization’s questions to the readiness conversation.
Identity and permissionsAgent ownershipPractical governance
Enterprise confidence
Know what your AI can do, where it stops, and who is accountable.
As employees and AI agents gain access to business systems, visibility and accountability become essential. ESS defines the guardrails before adoption expands, so growth does not create new exposure.
Identity and accessLicensed users, permitted context, least privilege, and role ownership.
Information boundariesSharing posture, sensitivity labels, retention, and approved use.
Agent inventoryEvery agent registered, owned, observable, and able to be switched off.
Operational visibilityUsage, exceptions, cost, change control, and 24/7 support.
Common questions
Know where you stand before you invest.
Before you buy another platform or expand licenses, understand what you have, what is working, and what needs attention.
What does it mean for our organization to be AI-ready?
It means having the technology infrastructure, data access, security controls, workflows, and workforce skills to adopt AI productively and responsibly.
Do we need to buy Microsoft 365 E7 to take part in the review?
No. The review identifies your needs first. E7 is right for some organizations, while others benefit more from improving their current Microsoft environment or Copilot adoption.
What if we already have Microsoft 365 E5?
ESS reviews your current licenses, Copilot usage, and governance needs, and the value of additional capabilities, before recommending any upgrade. For active E5 and Copilot users, E7 is a $9 per user step at list price.
We're on E3. Should we move to E7?
Usually not yet. From E3 the jump is significant, and most of the value depends on E5 features and active Copilot use. ESS typically recommends fixing adoption first and, if agents are in use, considering Agent 365 on its own.
What if we bought Copilot but people aren't using it?
That points to an adoption challenge rather than a licensing problem. ESS evaluates training, workflow fit, readiness, and support needs, and can run a Copilot Academy cohort for your teams.
Does Frontier Suite automatically make us AI-ready?
No. The suite provides technology capabilities. Business results depend on implementation, configuration, adoption, governance, and ongoing management.
What does E7 cost beyond the license?
The $99 list price is the license floor. Agent runtime and consumption, such as Copilot Studio messages and Copilot Credits, are billed separately, as are implementation and training. ESS states these in writing before you commit.
How is current pricing confirmed?
ESS checks current Microsoft pricing, eligibility, prerequisites, commitment, and renewal timing before quoting. The original E7 launch promotions retired October 1, 2026; they are not advertised as available for a new purchase.
Do you only work with Microsoft?
ESS is a Microsoft Solutions Partner, and the review looks at your whole technology environment, including AI tools outside Microsoft that your teams already use.
What happens after I submit the form?
Your application creates an ESS follow-up record. Choose a meeting time immediately after submitting, then optionally complete the private preparation questionnaire. Your specialist reviews your priorities before the session. Submitting does not start a license purchase.
The next stage of business is already taking shape
Don't wait until your technology becomes your biggest limitation.
AI Readiness Reviews are open
Start your AI Readiness Review.
As AI changes how organizations operate, the businesses best positioned to compete will be the ones that understand their technology gaps and take deliberate steps to close them. Find out whether your environment is ready, and where ESS can help you move forward.
Your inquiry goes to ESS
ESS follows up to arrange your session
Your specialist reviews your challenge and priorities
You leave with clear next steps, not a sales order
Prefer email? sales@enterprise-software-solutions.com
Application received
Choose your review time.
Your application is saved. Your meeting is confirmed only after you select and book an available time.
Optional · About 8 minutes
Help your specialist prepare.
Share what you know about your technology, AI adoption, governance, licensing, and modernization priorities. Unknowns are welcome. This is preparation for a human review.
Complete the preparation questionnaire ↗