Plans and Pricing Discover Dynamics 365 FAQ

Choose your plan



1 USER / Month

  • Onboard new people quickly to get them selling right away
  • Measure the past, and identify leading indicators for the future.
  • Sell more by staying focused
  • Maximize your sales team’s performance by reducing distractions and helping them focus on the priorities.
  • Make sound, strategic decisions based on digital intelligence.
  • Provide sales coaching when and where it’s needed.
  • Work smarter to win faster
  • Close deals faster by working efficiently, collaborating, and applying contextual insights from your sales management software.
  • Personalize every engagement to the buyer’s journey.
  • Make sure salespeople can work anytime, anywhere.
  • Start with smarter sales capabilities
  • Actionable insights
  • Empower your salespeople with predictive analytics, digital intelligence, and automated lead scoring. And with signals from both the Sales app and Office 365 to help them assess their customer relationships, they get all the tools they need to choose the next step



1 USER / Month

  • Improve first-time fix rates by dispatching the right technician.
  • Reallocate your resources quickly as new work orders come in.
  • Simplify dispatching with map views and visualizations.
  • Equip your mobile workforce
  • Give your technicians what they need—in native mobile apps for iOS, Android, and Windows—to offer great field service.
  • Provide real-time customer information and guidance.
  • Enable technicians to use barcode, RFID, and credit card readers.
  • Process work orders, including signature collection, remotely.
  • Profit from predictive services
  • Go from a traditional break-fix repair model to a more profitable, never-fail service model with built-in data collection, analysis, and alerts.
  • Connect any asset easily to the Microsoft Azure IoT Hub.
  • Get remote monitoring and predictive maintenance.
  • Automate remote fixes to minimize technician visits.
  • Start with smarter field service capabilities

Customer Service


1-99 USERS / Month

  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Operations
  • Dynamics 365 for Financials
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation
  • Dynamics 365 for Marketing
  • Thrive in the digital economy



1 USER / Month

  • Streamline scheduling
  • Accurately measure utilization
  • Empower consultants and sub-contractors
  • Prioritize deals based on a unified sales management dashboard
  • Engage directly with customers
  • Ensure seamless sales collaboration
  • Foster collaboration across project teams
  • Respond quickly to scope changes
  • Submit, approve, process, and reconcile time and expenses anytime, anywhere



  • Simplify production floor management.
  • Accelerate product introductions.
  • Offer flexibility in delivery alternatives.
  • Deliver exceptional customer experiences.
  • Deliver amazing customer experiences.
  • Move products smoothly from procurement to sale.
  • Merchandise effectively.
  • Fast-track your business performance.
  • Get a live view of all your numbers and data analytics from Dynamics 365 for Operations.



  • Includes 10,000 contacts, 100,000 interactions, 1,000 SMS Messages
  • Turn relationships into revenue
  • Grow your business profitably
  • Win new and repeat sales using a personalized sales process.
  • On board new people quickly to get them selling right away.
  • Identify prospects and customers who have the most potential.
  • Make sound, strategic decisions based on digital intelligence.
  • Provide sales coaching when and where it’s needed.
  • Work smarter to win faster
  • Personal engagement
  • Customer management
  • Sales performance



  • Increase financial visibility
  • Accelerate financial close, chart financial performance in real time, and improve forecast accuracy while maintaining compliance and security.
  • Optimize your supply chain and maximize profitability with an end-to-end view across operations, purchasing, manufacturing, inventory, and warehouse management.
  • Boost sales and improve service
  • Manage the sales process from start to finish within Outlook and deliver exceptional service with a connected view of customers and service operations.
  • Deliver projects on time and under budget
  • Plan and monitor your projects with real-time metrics on resources, profitability, tasks, and progress.


We are here to serve you, our customer. We know how to enhance the workflow in your company and to maximize its potential. We have been a Microsoft partner for over 5 years now and this is why we are at the top of the list of certified companies, with 4 silver producer competencies. We invest in development. Our clients trust us because of our knowledge and experience.
Feel free to contact us, at any time. We can help you choose the best solution, provide calculations and assist in installation and configuration.

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We are the best! We are Microsoft heroes!

We are here for you. We know how to enhance the workflow in your company and to maximise its potential. We have been a Microsoft partner for many years now and this is why we are at the top of the list of certified companies, with as many as 16 gold producer competencies. We invest in development. Our clients trust us because of our knowledge and experience.

Feel free to contact us, at any time. We can help you choose the best solution, provide calculations and assist in installation and configuration.


Silver Volume Licensing
Silver Datacenter
Silver Small and Midmarket Cloud Solutions
Silver Software Asset management

Why should you choose Office 365?

Office gives access to workflow facilitating applications. It includes such applications as Word, Excel, Outlook, PowerPoint and OneNote. Office 365 gives access to all of the functions from any device or location, facilitating document and calendar sharing, use of known applications and company e-mail as well as communication inside the company with the use of instant messaging or video calls.

What’s the difference between Office and Office 365?

The Office 365 service relates to subscription plans that offer access to the latest and most actual versions of applications of the Office family. Office 365 includes Skype for Business, Exchange Online and OneDrive for business as well. Individual Office 365 subscription plans let you install full versions of application such as Word, Excel, PowerPoint, OneNote and Outlook on multiple devices – PC or Mac computers and mobile devices. Office 365 users can take advantage of technical support without additional costs. You can also buy Office as a standalone product; in this case, however, if new application functions are introduced, your software will not be updated with them.

Is it possible for 5 people to make use of the 5 Office plans available within one Office 365 license?

This activity is prohibited by the Microsoft license policy. Thanks to OneDrive, team sites or Skype for Business application Office 365 lets you collaborate on documents regardless of your location. For 5 people to collaborate each of them needs to have a separate license for all Office 365 services.

Which Office 365 plan should I choose?

Before a decision is made you need to define your needs in terms of IT infrastructure. If the company already owns an Office license and all you need is the cloud functions (mailbox, OneDrive, team sites, videoconferences etc.), although you should consider the Business Essentials plan. This plan is dedicated to companies that need access to the latest versions of the Office applications and the OneDrive for Business service for document storing and sharing. If you have other needs and expectations, consider choosing a plan that suits them. You can check the plans here. If you're not sure which solution to choose, feel free to contact us!

Which Office applications are included in the Office 365 service?

By deciding to implement Office 365 services you gain access to our latest version of the software. Your subscription gives you the possibility to use Office applications that are always up to date.

What is the maximum number of users for the Office 365 service?

The Business Essentials, Business and Business Premium plans can be used by a maximum of 300 users. If your company employs more people or you are planning on increasing their number please consider the Enterprise E1, ProPlus or Enterprise E3 plans. These plan have no user limits.

How can I pay?

You can pay for the Office 365 service with all available credit cards. The payments can be adapted to suit individual needs on a monthly or annual basis.

When can I cancel my subscription?

You can cancel your subscription at any time. In the case of a monthly plan the client will not suffer any costs, but in the case of an annual plan the client shall not be reimbursed for the costs incurred by a paid annual plan.

What happens to the data after a subscription is cancelled?

When a user cancels their subscription they are able to download and save their data in another chosen location. Data remains available through a limited function account for 90 days.

Can I change my plan?

To expand your plan you need to transfer your account to a different plan. In most cases you can use the Switch plans wizard in your administration panel. In the case of subscriptions with an unlimited number of users or using a prepaid card to pay for a plan, the plans have to be switched manually. During plan switching your domain name is transferred to a new account.

Can I mix different Office 365 plans?

You can mix Office 365 plans. This, however, may lead to licensing limitations at the plan level.

I already own a domain name. What should I do?

If you already own a domain name you can add it to the Office 365 service and create domain-named email addresses.

Do I need an Internet connection to work with Office 365?

There is no need to be connected to the Internet to use Office applications that are installed and activated on your devices. Internet access is required during the installation and activation process, update installation and while managing subscription settings. The use of cloud services (e.g. email) also requires Internet access.

Will my trial information and settings be transferred to the Office 365 subscription?

If the subscription includes the same number of accounts, your information and settings will not change. You need to purchase Office 365 within 30 days following trial version expiry.

Office 365 is a completely new version Office, enriched with many interesting applications

Office 365 is a versatile service which boosts performance in small companies as well as large corporations. Our solutions let you work from any device and in any location. They ensure data security, even when you are out of the office. Depending on the chosen plan, it allows the use of Word, Excel, Outlook, PowerPoint, OneNote, Access and Publisher. Office 365 enables access to such services as Exchange Online (company email), SharePoint Online (file sharing) and Skype for Business (communication).

Office 365 is a professional email solution as well, one that does not allow any spam to hinder your workflow. Exchange Online lets you boost work and management efficiency by being adaptable and guaranteeing safety. You can access your messages, conversations, tasks and schedules from anywhere thanks to the Outlook application installed on a computer or in its online and mobile form.

Organizing department or team work has never been this easy. Quick and effortless page creation using the SharePoint Online service improves work performance. Apart from enabling project sharing it facilitates documentation flow for invoices, forms, leave requests etc. Document sharing with other employees and access to resources from your home browser or mobile device mean faster project development. Outside of document libraries, you can include different applications like time axis with tasks, message boards and forums, or even a dedicated e-mail box with a calendar!

Company documents all in one place? This is possible thanks to OneDrive For Business, safely saving your files on a virtual drive. Both the OneDrive service and SharePoint Online pages have back-ups on Microsoft servers. You can access your documents anytime and anywhere. Your files are always up to date, even when working offline, thanks to device synchronization.

With Office 365 you can be sure that your files never fall into the wrong hands. The solutions enable data back-ups and recovery of deleted files or messages, as well as use of double logging access (Multi-Factor Authentication). The service is ISO/IEC 27001:2005 certified. This confirms compliance with international information security standards. Microsoft is the first company to acquire a certificate for complying with the protection of personally identifiable information in public clouds: ISO 2701Office 365 is regularly audited by third parties.

Office 365 advantages